BARDO Refund Policy
At BARDO, we are committed to delivering high-quality, evidence-informed learning experiences that empower individuals and organisations to grow, reflect, and evolve. Our courses are designed to equip you with the tools, insights, and opportunities needed for meaningful personal and professional development.
However, true development requires personal commitment and action. While we can provide the knowledge and environment for growth, the outcomes depend on your engagement, application, and willingness to explore new ways of thinking.
Digital Products and Online Courses
Due to the nature of digital content, we do not offer refunds for online courses once they have been accessed or downloaded, in line with the UK Consumer Contracts Regulations for digital goods. This includes any course materials, videos, workbooks, or other downloadable resources.
If you have purchased a course but have not yet accessed any materials, you may request a refund within 14 days of purchase by contacting us at georgina@bardo.co.uk
Live Workshops and Programmes
For live, scheduled events (such as workshops, coaching sessions, or group programmes), we offer a full refund if cancellation is requested 14 days or more before the event date. Cancellations made within 14 days of the event are non-refundable unless otherwise agreed in writing under exceptional circumstances.
If a session is cancelled or postponed by BARDO, you will be offered a full refund or the option to transfer your booking to an alternative date.
Coach Certification and Qualifications
For qualification programmes such as the BARDO NIMM Coach Qualification, a cooling-off period of 14 days applies from the date of enrolment, provided no materials have been accessed. After this period, or once the course content has been accessed, refunds are not available.
Please note that our coaching qualifications involve both self-study and live interaction, and your progression depends on your active participation and reflection.
Dinner with Strangers – Booking Terms & Conditions
Dinner with Strangers:
Booking Terms & Conditions
We’re thrilled you’re joining us for Dinner with Strangers — a unique opportunity to connect with curious minds, spark great conversation, and enjoy good food in good company.
To make these events sustainable and stress-free for everyone, including us, please read the booking terms below.
Booking & Payment
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All Dinner with Strangers events must be pre-booked and pre-paid via our website or approved ticketing partner.
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Your booking includes your share of the set menu, service charge, and venue costs (where applicable). Any additional food or drink ordered individually on the night is your responsibility.
Cancellations & No-Shows
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We keep numbers small and intimate — so every seat matters.
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Refunds are not available for cancellations made within 7 days of the event. If you can no longer attend, you're welcome to transfer your place to someone else (just let us know their name and contact details).
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No-shows without notice cannot be refunded or credited, as we still incur the venue and catering costs.
In Unlikely Circumstances...
If we need to cancel or reschedule an event due to venue issues, illness, or unexpected circumstances, you’ll be offered a full refund or a transfer to a future date.
A Note on Personal Development
These dinners are designed to foster connection, curiosity, and reflection — but what you take away from the experience is personal. We provide the space, structure, and inspiration; the transformation is up to you.
Thanks for Being Considerate
By booking, you’re helping us keep these events joyful, inclusive, and fair to everyone involved — including our small team, independent venues, and fellow guests. We appreciate your thoughtfulness and look forward to welcoming you.
If You're Unsure
We want you to feel confident in your purchase. If you have questions about a course, programme, or its suitability, please get in touch before enrolling.
We’ll be happy to help you decide if it’s the right fit.